The Authentic Assistant

A collection of inspirational customer service quotes

The rollercoaster of customer service. We all deal with it everyday. For those of you working in customer service it really is a challenging profession. Yes, I call it a profession. Some people are amazing and the job is fun and so rewarding. Then there are the negative ones and they can be draining and exhausting even when you are in the best of moods. It feels as if they are taking all their personal issues out on you because you happen to be there right now. 

Well sometimes you just need a motivational quote to boost your mood and lift your spirit. Check out the list I have collected below and find the ones that speak to you. You never know the positive impact your excellent customer service provided to one or many of your clients. 

If you are someone who is the customer in these situations then reading through some of them may inspire you to think differently about the whole thing. 

Then again it may make you realise how bad an experience you had with the customer service and just how wrong it went. 

Don’t worry there are some funny ones thrown into the mix as well. 

Inspirational customer service quotes

“Nobody cares how much you know, until they know how much you care.” – Theodore Roosevelt


“Strive not to be a success, but rather to be of value.” Albert Einstein


“To keep a customer demands as much skill as to win one.” American Proverb


“Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?'” Brian Tracy


“Say and do something positive that will help the situation; it doesn’t take any brains to complain.” – Robert A. Cook


“When you help others feel important, you help yourself feel important too.” David J. Schwartz


“Most people spend more time and energy going around problems than in trying to solve them.” Henry Ford


“Although your customers won’t love you if you give bad service, your competitors will.” – Kate Zabriskie


“To give without any reward, or any notice, has a special quality of its own.” – Anne Morrow Lindeberg


“The best form of customer service is self service. Constantly empower customers to get their own answers themselves.” – Dan Pena


“Courteous treatment will make a customer a walking advertisement.” James Cash Penney


“Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.” Marilyn Suttle


“Biggest question: Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t you deliver better service if you thought of it that way?”  Jeffrey Gitomer


Encouraging quotes when you need them

“You don’t earn loyalty in a day. You earn loyalty day-by-day.” Jeffrey Gitomer


“Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney


“One of the deep secrets of life is that all that is really worth doing is what we do for others.” Lewis Carroll


“If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.” Jim Rohn


“Don’t dwell on what went wrong. Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer.” Denis Waitley


“Men are rich only as they give. He who gives great service gets great rewards.” Elbert Hubbard


“The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.” Kerry Stokes


“Words of comfort, skillfully administered, are the oldest therapy known to man.” Lous Nizer


“How you think about your customers influences how you respond to them.” Marilyn Suttle


Short quotes about service

“If you don’t care, your customer never will.” Marlene Blaszczyk


“Life is for service.” Fred Rogers 


“Customer service shouldn’t just be a department, it should be the entire company.” Tony Hsieh


“Quality is remembered long after the price is forgotten.”  Gucci Family Slogan


“People expect good service but few are willing to give it.” Robert Gately


“Customer service is not a department, it’s an attitude!” Unknown


“Consumers are statistics. Customers are people.” – Stanley Marcus


“A brand is what a business does, reputation is what people remember.” – Ted Rubin


“Inside of every problem lies an opportunity.” Robert Kiyosaki


“The purpose of a business is to create a customer who creates customers.” – Shiv Singh


“If you make the customer a promise…. Make sure you deliver it.” – Merv Griffin


“A smile is a curve that sets things straight.” – Phyllis Diller


“If you don’t take care of your customer, your competitor will.” – Bob Hooey


“It takes months to find a customer… seconds to lose one.” – Vince Lombardi


“When the customer comes first, the customer will last.” Robert Half


 “Good customer service costs less than bad customer service.” Sally Gronow


“A satisfied customer is the best business strategy of all.”  Michael LeBoeuf


Funny customer service quotes

“Thank you for calling customer service. If you’re caalm and rational, press 1. If you’re a whiner, press 2. If you’re a hot head, press 3. ” – Randy Glasbergen


“Every company’s greatest assets are its customers, because without customers there is no company.” Michael LeBoeuf


“How you think about a problem is more important than the problem itself — so always think positively.” Norman Vincent Peale


“The goal as a company is to have customer service that is not just the best but legendary.” Sam Walton.


“It is not your customer’s job to remember you, it is your obligation and responsibility to make sure they don’t have the chance to forget you.” Patricia Fripp


“I like to listen. I have learned a great deal from listening carefully. Most people never listen.” Ernest Hemingway


“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou


“If you just communicate, you can get by. But if you communicate skillfully, you can work miracles.” Jim Rohn 


“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton


“When you make a mistake, there are only three things you should ever do about it: admit it, learn from it, and don’t repeat it.” Bear Bryant


“The most important thing in communication is hearing what isn’t said.” Peter Drucker


“Until you understand your customers — deeply and genuinely — you cannot truly serve them.” Rasheed Ogunlaru


Motivational quotes about customer service

“To listen closely and reply well is the highest perfection we are able to attain in the art of conversation.” Francois de La Rochefoucauld


“If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” Ray Kroc


“Even your most loyal customers always have a choice about where to take their business.” – Marilyn Suttle


“We see our customers as invited guests to a party, and we are the hosts. It’s our job to make the customer experience a little bit better.” Jeff Bezos


“Our greatest asset is the customer! Treat each customer as if they are the only one!” Laurice Leitao


“Sales without Customer Service is like stuffing money into a pocket full of holes.” David Tooman


“In the world of internet customer service, it’s important to remember your competitor is only one click away.” – Doug Warner


Positive customer service quotes

“Customer service represents the heart of a brand in the hearts of its customers.”  Kate Nasser


“There’s a place in the world for any business that takes care of its customers-after the sale.” – Harvey Mackay


“The first step in exceeding your customer’s expectations is to know those expectations.” – Roy H. Williams


“Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want-and a little more.” – Sam Walton


“Your company’s most valuable asset is how it is known to its customers.” – Brian Tracy


“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Douglas Adams


“The customer is not always right, but they are always the customer!” – Shep Hyken


“Any fool can criticise, condemn and complain-and most fools do.” Benjamin Franklin


“Two important things are to have a genuine interest in people and to be kind to them. Kindness, I’ve discovered, is everything.” – Isaac Bashevis 


“Remember, the best job goes to the person who can get it done without passing the buck or coming back with excuses.” Napoleon Hill